OpenSoft provide several layers of training and services that assist organisations and businesses with the expertise to manage and run the full complement of network monitoring and services need in a managed environment. These entail:
- Grid Computing availability and monitoring
– Understanding how availability monitoring can be achieved with Groundwork Monitor Professional
- HelpDesk Integration
– Learn how to integrate such helpdesk and ticketing systems such as Remedy, Heat, Infra and several others
- System Manager Training – This three-day instructor-led course provides a comprehensive understanding of administering GroundWork Monitor Professional so that users can support IT and data center operations. Course material includes tutorials on agents, plug-ins, traps, log message parsing and the use of proxies for agent-less monitoring and enhanced security. Attendees will understand how to design, setup, tune and manage network monitoring using Groundwork Monitor Professional. Training is held at OpenSoft’s offices or onsite at the clients offices .
- System Operator Training– This two day course covers all of the details about the capability of the GroundWork Monitor Professional Product from the standpoint of a system operator
WebEx sessions for Groundwork professional– We can make available on request several webex training modules that go through some of the following areas on Groundwork professional. These include:
1) Introduction to GWM Prof 5.0
2) Key Definitions and Concepts
3) Installation & Administration
4) Configuration, Testing, and Monitoring Techniques
5) WMI, SSH & SNMP
6) Logfile Analysis
7) Performance Configuration & Dashboards
8) Configuring Notifications & Esclations
9) Putting It All Together
These modules are based on request via email with the available times.
For all of your training needs using Groundwork Monitor Professional, feel free any time to Contact Us for any assistance we can help you with.
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